Privacy Policy
Pursuant to EU Regulation 2016/679 on the protection of personal data (General Data Protection Regulation, “GDPR” or “Regulation”).
This privacy policy describes what personal data of natural persons Punto Luce collects and processes for the use of its services, in communication and through its website, how and why these data are used, and the rights that the natural person can exercise. .
The personal data we collect
- Billing data such as name, surname, street address, telephone numbers and email.
- Communications Data, if you contact us directly we may receive additional information from you such as your name, email address, telephone number, message content and other information you choose to provide to us.
- Data collected while browsing the site. By browsing our site, we automatically collect some information such as the IP number, browser type and pages visited.
How we use your data
- The billing data is used for the provision of products or services relating to software licenses, registration of domain names, digital certificates, management of mailboxes and hosting spaces and is also used for accounting, legal and tax purposes. They may also be used for direct marketing communications for services similar to those you have subscribed to, or for marketing and promotional reasons such as commercial information or surveys.
- Communications data is used to communicate with you, to respond to requests for support, to inform you of updates and other information relating to our services. They may also be used for marketing and promotional purposes, such as commercial information or surveys if requested.
- We use the data collected while browsing the site for the purpose of obtaining statistical information to improve its usability and to check its correct functioning, and to guarantee security and the prevention of fraudulent conduct.
Legal basis of processing
- Billing data is processed for the performance of contracts relating to our products or services. This data is also processed to fulfill legal obligations such as those relating to accounting and tax aspects. It is also in Punto Luce's legitimate interest to use this data for direct marketing purposes for its own products or services similar to those covered by the initial contract, and you, having been adequately informed, do not refuse such use initially or in subsequent communications. In the case of other marketing communications, the processing is based on consent, which remains optional, does not affect the use of Punto Luce services and can be revoked at any time.
- The data for communications and the data collected while browsing the site are processed for our legitimate interest, without prejudice to your rights, such as to answer your questions, improve the service, and for the purpose of identifying and preventing fraud In the case of marketing communications, the processing is based on consent, which remains optional and can be revoked at any time.
How we share your data
- The billing data is provided to professional firms for assistance and consultancy activities, including accounting and tax. The data used for the provision of our services may also be communicated to third parties who provide the service on our behalf, to third parties without whose activity the services could not be provided and to persons authorized by Punto Luce to carry out activities related to the provision of the services , who are committed to confidentiality or have an appropriate legal obligation of confidentiality. The data may be provided to subjects to whom it is mandatory to communicate your personal data pursuant to legal provisions or orders of the authorities, as well as to commercial partners for their own purposes, in the latter case only if you have given specific consent. The complete list of data controllers is available by sending a written request to privacy@puntoluce.net
- The communication data is shared with third parties who manage communication channels such as email and telephony.
- The data collected while browsing the site is shared with third parties who provide us with the servers on which our sites are hosted.
Some of your personal data may be shared with recipients located in countries outside the Union or with international organisations. Punto Luce ensures that the processing of your personal data by these recipients takes place in compliance with the Regulation.
How long we keep your data
Personal billing, communication and navigation data will be kept for the time strictly necessary to achieve the respective purposes or in any case up to the time permitted by Italian legislation. For the purposes based on your consent, your personal data will instead be processed until your request for revocation, unless it is necessary for Punto Luce to keep them to protect its legitimate interest. Further information regarding the data retention period and the criteria used to determine this period can be requested by writing to privacy@puntoluce.net.
Your rights
You have the right to ask us for access to your personal data, their rectification, cancellation or limitation of their processing.
You can object to their processing and have the right to receive your personal data in a commonly used electronic format.
For personal data for which you have given us consent to process, you have the right to withdraw your consent at any time. Unless there are other legal grounds for the processing, with the withdrawal of consent the data will be deleted or anonymized.
You have the right to lodge a complaint with a supervisory authority (Personal Data Protection Authority) regarding our processing of your personal data.
Requests can be sent by written request to: privacy@puntoluce.net
Safety
Punto Luce is committed to protecting your personal data. For this purpose we adopt various security measures and technologies to protect data from unauthorized access. The measures we take are designed to provide a level of security appropriate to the risk of processing your personal data.
Obligation to provide certain personal data
The provision of some personal data, such as billing information, is mandatory in order for the service to be provided to you. If this data is not provided it will not be possible for us to provide it.
Changes to the information
Punto Luce may modify or simply update the content of the information. Punto Luce will inform you of such changes as soon as they are introduced and they will be binding as soon as they are published on the Site. Punto Luce therefore invites you to regularly visit this section to become aware of the most recent and updated version of the information in order to always be up to date on the data collected and the use Punto Luce makes of it.
Data controller
The data controller of personal data is Web-E SRL (in the text above "Punto Luce") with headquarters in Sasso Marconi, province of Bologna, in via Porrettana 278. You can contact the data controller via email at privacy@puntoluce.net .
Last update date: May 23, 2018