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Cookie Policy

Cookie Policy – Punto Luce

Web-E SRL  ·  Via Porrettana 278, Sasso Marconi (BO) Italy  ·  Last updated: April 2026  ·  See also our Privacy Policy

This website uses cookies and similar tracking technologies to ensure correct operation, improve your browsing experience and — where you have given consent — for statistical and marketing purposes. This page provides a complete description of all cookies used, their purpose and retention period.

You can modify or withdraw your consent at any time via the Cookie settings panel available in the website footer.

What are cookies

Cookies are small text files saved on your device when you visit a website. They allow the site to recognise you, remember your preferences and collect information about how pages are used. In addition to classic HTTP cookies, this website uses similar technologies such as browser localStorage.

Cookies can be first-party (set directly by shop.puntoluce.net) or third-party (set by external services acting on our instructions or for their own purposes, subject to your authorisation).

How we collect and manage consent

Consent to the use of non-essential cookies is collected via the Cookiebot banner, displayed on first access to the site. You can accept all categories, select those you prefer or refuse all (except strictly necessary cookies, which are always active).

Your consent is recorded in the CookieConsent cookie and is valid for 12 months. You can change it at any time by clicking Cookie settings in the footer.

Cookies used on this site

Necessary Always active – no consent required
These cookies are essential for the correct functioning of the site: they ensure safe browsing, user session management and enable core features such as the shopping cart and checkout process. They cannot be disabled.
Service / Provider Cookie / Storage Purpose Duration
Cookiebot
Privacy Policy
Stores the user's cookie consent state for the current domain. 12 months
Cloudflare
Privacy Policy
Distinguishes human visits from automated bot traffic, protecting the site. 12 months
shop.puntoluce.net
First party
Ensures user session security and prevents CSRF attacks. Session
PayPal
Privacy Policy
Required for the correct operation of the PayPal payment gateway during checkout. Session / Persistent
Preferences Require consent
These cookies store your choices and preferences (such as the visual theme) and enable optional components like the advanced search engine and live chat support. Without these cookies some features will not be available.
Service / Provider Cookie / Storage Purpose Duration
shop.puntoluce.net
First party
Stores the user's visual preferences (light/dark theme) and catalogue browsing state. Session
Doofinder
Privacy Policy
Internal site search engine: identifies the search session and user preferences to improve result relevance. Session / 12 months
Brevo Conversations
Privacy Policy
Live chat widget for customer support: identifies the chat session and stores conversation context. Persistent
Google Sign-In
Privacy Policy
Manages user authentication state when using Google account login (optional social login). 180 days
Statistics Require consent
Statistical cookies help us understand how visitors interact with the site by collecting information in aggregate or anonymised form. We use this data to improve site performance and usability.
Service / Provider Cookie / Storage Purpose Duration
Google Analytics 4 (Google LLC)
Privacy Policy  ·  Opt-out
Web traffic analysis: collects anonymous data on sessions, pages visited, traffic sources and user behaviour. Data is processed with anonymised IP. 13 months / 2 years
Microsoft Clarity (Microsoft Corp.)
Privacy Policy
Behavioural analysis: records anonymous heatmaps and session recordings to improve page usability. 12 months / Session
Marketing Require consent
Marketing cookies are used to track visitors and conversions across multiple websites, with the aim of showing relevant ads and measuring campaign effectiveness. These cookies are set by third-party platforms we work with.
Service / Provider Cookie / Storage Purpose Duration
Meta Pixel / Facebook (Meta Platforms Inc.)
Privacy Policy  ·  Opt-out
Conversion tracking and remarketing: records user actions to optimise campaigns on Facebook and Instagram. 90 days
Google Ads / Conversion Linker (Google LLC)
Privacy Policy
Conversion tracking for Google Ads campaigns. Data is used to measure return on ad spend. 90 days
Microsoft Advertising / Bing Ads (Microsoft Corp.)
Privacy Policy
Conversion tracking and remarketing via Microsoft Advertising. Identifies users across sessions. 13 months / Session
Kelkoo (Kelkoo SAS)
Privacy Policy
Tracks sales originating from Kelkoo price comparison traffic for commission attribution. 30 days
Trovaprezzi (Connexance SRL)
Privacy Policy
Certified tracking programme: verifies transactions from Trovaprezzi via pixel, without placing cookies on the user's device.
Brevo (Sendinblue SAS)
Privacy Policy
User identification for personalised commercial communications via the Brevo email platform. 400 days
YouTube (Google LLC)
Privacy Policy
Playback of videos embedded in site pages. YouTube places cookies to measure video interactions and personalise content. 6 months / Session

Transfer of data outside the EU

Some of the services listed — in particular Google (Google LLC, USA), Meta (Meta Platforms Inc., USA) and Microsoft (Microsoft Corporation, USA) — involve the transfer of personal data to third countries that do not guarantee a level of protection equivalent to European standards.

Such transfers take place in compliance with art. 46 of the GDPR, on the basis of Standard Contractual Clauses (SCC) adopted by the European Commission, which the aforementioned providers have accepted. For more information please refer to their respective Privacy Policies linked in the table above.

How to manage or disable cookies

Via our banner: click Cookie settings in the website footer to open the consent management panel and change your preferences at any time.

Via your browser settings: every browser allows you to manage, block or delete cookies. Please note that disabling necessary cookies may affect site functionality (e.g. shopping cart, payment).

Your rights (GDPR)

As a data subject, under Regulation EU 2016/679 (GDPR) you have the right to:

AccessObtain confirmation of processing and a copy of your personal data.
RectificationCorrect inaccurate or incomplete data concerning you.
ErasureRequest deletion of your data (right to be forgotten).
RestrictionLimit processing in the cases provided for by the Regulation.
ObjectionObject to processing based on legitimate interest or for direct marketing.
PortabilityReceive your data in a structured, machine-readable format.
Withdrawal of consentWithdraw consent at any time without retroactive effect.
Lodge a complaintFile a complaint with the competent supervisory authority.

To exercise your rights write to: [email protected]